Terms *conditions
Terms & Conditions
- Effective Date: 27 June 2026
Welcome to PatientScale. By using our website patientscale.in, you agree to the following Terms & Conditions. Please read them carefully before using our website or submitting your details.
1. About Our Services
PatientScale provides digital marketing, performance marketing, social media management, website development, WhatsApp automation, local SEO, and lead generation services for clinics, doctors, healthcare brands, and service-based businesses.
2. Website Use
You agree to use our website only for lawful purposes. You must not misuse the website, submit false information, attempt to damage the website, or use our content without permission.
3. Enquiry Forms
When you submit your details through our website forms, you agree that PatientScale may contact you through phone, email, WhatsApp, SMS, or other communication channels regarding your enquiry, consultation, proposal, or services.
4. Service Results
PatientScale works to improve digital visibility, enquiries, campaigns, websites, and lead generation systems. However, marketing results may vary based on budget, location, competition, offer, market demand, follow-up process, and client approval.
We do not guarantee fixed leads, sales, appointments, revenue, or profit.
5. Payments & Service Terms
Any service pricing, payment terms, project timeline, deliverables, and renewal terms will be shared separately through proposal, quotation, invoice, or written agreement.
6. Client Responsibilities
Clients are responsible for providing accurate business details, required access, brand assets, content approvals, service information, and timely feedback.
Delays in approvals, access, content, or payment may affect project timelines and campaign performance.
7. Website & Marketing Content
All content, designs, creatives, graphics, website layouts, strategies, and materials created by PatientScale remain subject to agreed service terms. You may not copy, reuse, resell, or distribute our website content or materials without written permission.
8. Third-Party Platforms
Our services may involve third-party platforms such as Google, Meta, WhatsApp, CRM tools, hosting providers, analytics tools, and payment platforms. PatientScale is not responsible for downtime, policy changes, account restrictions, ad disapprovals, or technical issues caused by third-party platforms.
9. Limitation of Liability
PatientScale will not be responsible for indirect losses, business losses, loss of revenue, loss of data, missed leads, platform issues, or results affected by factors outside our control.
10. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
11. Changes to Terms
PatientScale may update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.
12. Contact Us
For any questions regarding these Terms & Conditions, contact us at:
PatientScale
Website: patientscale.in
Email: info@patientscale.in
Phone: +91-XXXXXXXXXX
Location: Gurugram, Haryana, India